Privacy Policy

Last Updated: February 18, 2026

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Socorro Payments LLC ("we," "us," or "our") operates with a commitment to Radical Honesty. This policy explains how we collect and protect your data through our partnership with First Direct Financial, LLC.

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1. Agent Relationship & Data Flow

Socorro Payments LLC is a registered Independent Sales Agent of First Direct Financial, LLC. All merchant applications and sensitive documents submitted through this site and any linked web form are processed via the secure NMI Merchant Central (formerly IRIS CRM) infrastructure provided by First Direct Financial. As a sub-agent, we utilize these enterprise-grade systems to ensure your data is handled with the highest level of professional oversight.

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2. Information We Collect

To facilitate merchant account underwriting and comply with federal "Know Your Customer" (KYC) regulations, we collect:

• Business Details: Legal Name, Address, and Federal Tax ID (EIN).
• Personal Details: Name, Date of Birth, and Social Security Number.
• Settlement Details: Business bank account and routing numbers.

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3. Security Architecture

Your sensitive information is never stored on our local web servers. It is housed within the Merchant Central vault, which maintains PCI-DSS Level 1 Compliance. All data is protected by AES 256-bit encryption during transit and at rest, meeting the same security standards used by major global financial institutions.

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4. Sharing with Strategic Partners

We do not sell or rent your data to third-party marketers. Information is only shared with parties essential to your account's lifecycle:

• First Direct Financial, LLC: Our primary partner and Super ISO, who performs underwriting, risk monitoring, and equipment fulfillment.
• Underwriting Banks: The specific member banks responsible for the approval and settlement of your Merchant ID (MID).
• Regulatory Entities: As required to comply with Anti-Money Laundering (AML) and federal mandates.

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5. Zero-Marketing Commitment

We and our partners utilize your data exclusively for the administration of your merchant account. Your private information will never be used for third-party solicitations or marketing.

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6. Your Consent

By submitting your information via our web forms, you consent to being contacted by Socorro Payments LLC via phone, email, or SMS regarding your request. You may opt-out of communication at any time.

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7. Contact Us

For questions regarding this policy, please contact us at: support@socorropayments.com

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